CashBook Subscription Cancellation Policy

1. Introduction

1. Introduction

  • This policy outlines the terms and conditions regarding the cancellation of subscriptions for CashBook, our UPI-based expense management platform for businesses.

2. Subscription Model

2. Subscription Model

  • CashBook operates on a subscription-based model, where businesses are charged based on the number of wallets issued.

3. Cancellation Policy

3. Cancellation Policy

3.1 Cancellation Window

3.1 Cancellation Window

Subscribers have the right to cancel their subscription within 24 hours of purchase without incurring any charges. After this 24-hour period, cancellations are not permitted for the current billing cycle.

3.2 Refunds

3.2 Refunds

  • If a cancellation request is received within 24 hours of purchase, a full refund will be issued.

  • No refunds will be provided for cancellation requests received after the 24-hour window has elapsed.

  • Your refund will be processed and credited to your original payment method within 7 business days.

4. Modification of Subscription

4. Modification of Subscription

4.1 Adjusting Number of Wallets

4.1 Adjusting Number of Wallets

Subscribers have the right to cancel their subscription within 24 hours of purchase without incurring any charges. After this 24-hour period, cancellations are not permitted for the current billing cycle.

4.2 Effective Date of Changes

4.2 Effective Date of Changes

Any modifications to the number of wallets will take effect from the start of the next billing period.

5. Billing

5. Billing

5.1 Billing Cycle

5.1 Billing Cycle

Subscribers have the right to cancel their subscription within 24 hours of purchase without incurring any charges. After this 24-hour period, cancellations are not permitted for the current billing cycle.

5.2 Prorated Charges

5.2 Prorated Charges

Additions to the number of wallets during a billing cycle will result in prorated charges. We don’t issue refunds for decreasing the number of wallets during a billing cycle. The new wallet count will be used to calculate charges for the subsequent billing period.

6. Termination of Service

6. Termination of Service

CashBook reserves the right to terminate or suspend service to any subscriber who violates our terms of service or engages in fraudulent activity.

7. Contact Information

7. Contact Information

For any questions or concerns regarding this cancellation policy, please contact our customer support team at support@cashbook.in.

8. Policy Changes

8. Policy Changes

CashBook reserves the right to modify this cancellation policy at any time. Any changes will be communicated to subscribers and posted on our website.

Last updated: 11/09/2024